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Verified
5/5

2018-11-03

No pressure sales

"Made a phone call and bought a bike. Simple transaction. Couldn't be happier! "

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Verified
3/5

2018-10-26

Out of stock

"Customer service was good overall however the helmet I wanted was not available and had to be ordered. I then went in to picked it up when it came in and I wanted to purchase tinted visor..I was charged for it only to find out it was the wrong one for my helmet.. then told they they were out of stock. Same for the anti fog spray. "

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Verified
5/5

2018-10-23

Great service, friendly, excellent stock and prices

"Awesome, terrific staff , great stock"

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Verified
5/5

2018-10-13

Excellent customer service

"The staff were welcoming and helpful. We had a great experience and my grandson got everything we needed. They took the time to answer all my questions and made sure my grandson s clothes , boots and equipment fit him properly. "

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Verified
5/5

2018-10-12

Great customer service

"Walked in, was greeted and was helped within seconds of walking into store. I told her I was looking for a helmet and gave her my price range and we were off from there. Forgot the name of the lady who helped me but she was great. "

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Verified
3/5

2018-09-15

Management

"Although our Cycle Gear store seems to change employees quite often, somehow they keep the place going. I don’t know how much training they receive, but they at least are helpful and very nice. Maybe the company needs to search to find personal who want a permanent job and a career with them. It would be nice have someone who recognizes you, builds a relationship with you and is very knowledgeable about products you sell, the new products you offer and maybe even uses them for personal knowledge to pass on to the customer."


Verified
5/5

2018-08-31

Customer centered

"The pants I ordered online were a bit too small — my fault and the ice cream I consumed! I called my local store and they had the right size, pulled them aside for me, and said to come in at my convenience. No problems with return and exchange! All good, friendly, and easy!"

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Verified
5/5

2018-08-29

Great service

"Helpful with the questions I had. Had what I needed in stock. "


Verified
5/5

2018-08-19

A plus

"A plus rating for this store"


Verified
5/5

2018-08-13

So good to have a great store with awesome staff in town

"Cycle Gear is so nice to have nearby. It's staffed with nice knowledgeable people and open on days and times when I can go. They have a good broad selection, maybe not everything you want, but definitely an option for whatever you need to save your ride."


Verified
5/5

2018-08-05

Awesome

"Peaches did an awesome job wasn’t pushy and annoying but helped out perfectly when it was needed "

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Verified
5/5

2018-07-28

great customer service

"the staff took awesome care of me thanks for awesome customer service."

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Verified
5/5

2018-07-27

staff

"Great helpfull staff that want to work with you."


Verified
5/5

2018-07-23

Excellent Service

"They help me get the beat best services feom the staff."


Verified
5/5

2018-07-15

Fast knowledgeable service

"It was great fast knowledgeable service "